Contact Us

We are happy to help with product questions, sizing, orders, shipping, returns, and other customer service matters.

Customer Service Email: soundofroses@outlook.com
Response Time: We normally reply within 1–2 business days.
Business Days: Monday through Friday, excluding public holidays.

To help us respond quickly, please include:

  • Your full name

  • Your order number, if applicable

  • The email address used to place the order

  • A clear description of your question or issue

  • Photos or videos if the item is damaged, defective, or incorrect

Please contact us by email before returning any item. Returns sent without prior authorization may be delayed or refused.